Dishwasher - Water Leaking

Issue

• Dishwasher Water Leaking

Applies to

• Dishwasher

Solution

Is this a newly installed unit?

• Make sure the drain hose is installed correctly, please refer back to your installation guide or use and care manual for more information.
• Make sure the drain hose has blockage and is draining properly.,
• Make sure the door completely shut, before running the unit. NOTE: The kick plate can sometimes prevent the door from closing completely.

Have you installed a new garbage disposal?

• Make sure the knock out plug has been removed, please refer back to your installation guide or use and care manual for more information.
  

Is the leak coming from the Water Supply Hose?

• Check the supply hose connections to the water valve are secure.
• Make sure there are no kinks.

Is the leak coming from the front of the unit?

• Make sure dishwasher is level. An un-level unit can cause unnecessary leaking. Please refer back to your installation guide or use and care manual for proper leveling.

When was the last time the glass trap and filter were cleaned?

• If the filter is clogged in may cause the unit to leak.
• Clean out the: Filter, Glass Trap, Spray Arms, and run a clean cycle to sanitize the unit.

What type of detergent is being used?

• If non-dishwasher (dish or hand soap) was used it can cause over sudsing, which may result in leaking.

How much detergent is being used?

• If too much detergent was used it may cause Over Sudsing, which may result in leaking.
• Always use the recommended amount of dishwasher detergent or 1 tablet.
• DO NOT exceed the max fill lines, always use dispenser unless directed.
• DO NOT put detergent directly in the tub.

Was there any rinse aid spilled inside the unit?

• Spilled rinse aid can cause foam and lead to Over-sudsing.
• Wipe up any rinse aid spills with a damp cloth prior to running a cycle.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.