Room Air Conditioner - No Power

Issue

• The AC unit is not powering on
  

Applies to

• Room Air Conditioners

Solution

Does unit have power?

• Check the outlet and verify the unit has the proper AC volts supplied to the unit. Refer to use and care for the necessary volts.
  NOTE: 115 volts can be verified at the outlet by using any small appliance in home (radio, hairdryer, etc.)
• Is the unit plugged into a GFI Outlet? Reset the GFCI if it has tripped.
• Has there been a recent power outage? Check the breaker to make sure it hasn't tripped.
• Check to the power cord, and make sure the reset button doesn't need to be pressed.

Display lights up but the unit is not responding

• Try resetting the unit by unplugging it for 1 full minute and plugging it back in.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.