Refrigerators DI SP or DISP Error Code - Ice Jam

Issue

• Refrigerator error code DI SP or DISP

Applies to

• Refrigerators

Solution

Error Code Description:

• Indicates there is ice jammed in the shoot. An alarm will sound when a cube is stuck in the shoot too long.
• Ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages.
• Ice cubes are jammed between the ice maker and the back of the ice bin

How to clear Ice Jam

• Remove the ice bin, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, the dispenser should operate.
• Remove ice cubes jamming the dispenser.

How to reset/clear Error Codes

• Most error codes can cleared with a power cycle, by unplugging the unit for 1 minute and plugging it back in. If you are unable to unplug the unit you may try cutting off the fuse to your unit. Please note that if there are others appliances on the same circuit, they will also be reset.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.