Connected Appliance - I have a Connected Home Comfort appliance using the Frigidaire Smart App and it stopped working. What do I need to do?

Applies to

• Connected Appliance
• Frigidaire App

Solution

As of November 1, we are pleased to announce the launch of the new and improved Frigidaire 2.0 app. Our 1.0 Frigidaire Smart App has been deactivated and you will need to onboard your Connected Home Comfort appliance(s) to the Frigidaire 2.0 app.

The correct app looks like this in the app store.

Here are some simple steps to complete the process:

• If you have an account with Frigidaire.com AND know your password, you only need to download the new Frigidaire 2.0 app. You will log-on using your Frigidaire.com credentials and the appliance should appear in the app.
• If you do not have an account with Frigidaire.com, you will need to create a new account in the Frigidaire 2.0 app.
• If you don’t remember your password, you will need to reset your password through the Frigidaire 2.0 app.
• If you currently use a schedule or voice skill or action (Amazon Alexa or Google Assistant), after the app update, you will need to reset up the schedule and voice.
• NOTE: If you are an Android user, we recommend turning your unit on for 24 hours before you download the new app and connect.