What if my order says ‘delivered’ but I haven't received it?
Issue
- Order says ‘delivered" but I haven’t received it.
- I haven't received my order
- My order is missing
Applies to
- Order Status
- Shipping Information
Solution
If your parcel order shows as delivered but hasn’t arrived:
- Check with neighbors or your building’s management.
- Contact the courier using your tracking information.
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