Refrigerator Too Cold

Issue

• Refrigerator Too Cold
• Freezer Too Cold

Applies to

• Refrigerators

Solution

What is temperature set to?

Factory suggested temperature settings for refrigerator is 37 degrees and freezer is 0 degrees. Acceptable operating temperatures for the refrigerator is 33 degrees to 47 degrees and the freezer is -6 degrees to 6 degrees

Are the vents blocked inside the unit?

There should be no food items in contact with vents as these items will disrupt air flow and cause food to freeze. Clear any blockage to allow for proper air flow.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.