Refrigerators - No Power

Issue

• Refrigerator has no power

Applies to

• All refrigerators

Solution

Is this a newly installed unit?

• Make sure the unit has been installed correctly, please refer to your installation guide and use and care manual for more information.
• Make sure the unit is plugged into a dedicated outlet. It should be 115-volt or 120-volt, individual, properly grounded branch circuit with a 3-prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.
  

Has there been a power outage recently?

• Check the circuit breaker or fuse box:
• Locate your home's circuit breaker or fuse box.
• Check if the circuit breaker for the refrigerator has tripped or a fuse has blown.
  

Check the unit power supply and outlet

• Make sure the unit is plugged in securely and the outlet is working by plugging in another appliance to test it.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.