Refrigerators - Auger Fix
Issue
- Refrigerator is not producing ice.
- Low ice production
Applies to
- All refrigerators
Solution
How to fix or adjust refrigerator's auger
- Switch the Control (UI) Panel to CRUSHED.
- Remove the ice bucket
- Continuously press down the dispenser paddle for 2 minute intervals (releasing the paddle and then pressing the paddle again) for a total of 3 times (6 minutes total).
- NOTE: This will melt and evaporate any ice around the auger motor shaft.
- Switch the control (UI) panel to CUBE.
- Reinsert the ice bucket, close the door, and try to dispense ice again.
- Check to make sure the unit is dispensing ice properly.
IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE
- For units installed within the past 30 days, please refer back to your installer to resolve this issue.
- For units installed after 30 days please contact us to schedule service.
Was this article helpful?
Related Articles
- My refrigerator was just installed and the ice maker is not working, how do I fix it?
- Refrigerators - Not Cooling
- Refrigerators - What is the recommended temperature settings for my refrigerator?
- Refrigerators Noise Guide
- Refrigerators - How do I know which water filter I need for my refrigerator?
- What should I do if the dispenser on my refrigerator is not dispensing ice?
- Refrigerator Door Issues
- Refrigerator Error Codes and Alarms Guide
- My refrigerator was just installed and my Ice and Water dispenser is not working, how do I fix it?
- Refrigerators - How do I use the features and functions on my French-Door refrigerator display?