Refrigerators - Auger Fix
Issue
- Refrigerator is not producing ice.
- Low ice production
Applies to
- All refrigerators
Solution
How to fix or adjust refrigerator's auger
- Switch the Control (UI) Panel to CRUSHED.
- Remove the ice bucket
- Continuously press down the dispenser paddle for 2 minute intervals (releasing the paddle and then pressing the paddle again) for a total of 3 times (6 minutes total).
- NOTE: This will melt and evaporate any ice around the auger motor shaft.
- Switch the control (UI) panel to CUBE.
- Reinsert the ice bucket, close the door, and try to dispense ice again.
- Check to make sure the unit is dispensing ice properly.
IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE
- For units installed within the past 30 days, please refer back to your installer to resolve this issue.
- For units installed after 30 days please contact us to schedule service.
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