My refrigerator was just installed and the ice maker is not working, how do I fix it?

Applies to

• Refrigerators
• French Door Refrigerators
• Side by Side Refrigerators
• Top Freezer Refrigerators

Solution

If your refrigerator was just installed, there a few things to keep in mind regarding your Ice Maker.

Check to ensure the ice maker is turned ON – the LED light on your display for the ice maker will be illuminated. Before making ice for the 1st time – be sure to prime the water supply system. Air in the new plumbing lines can result in 2 or 3 empty ice cycles.

Also, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor. Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator.

If you cannot connect a water supply, set the ice maker’s On/Off feature to OFF, otherwise the ice maker’s fill valve may make a loud chattering noise when it attempts to operate without water.

After the refrigerator is installed and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the ice bin to fill completely.

*For Top-Freezer models, see “How do I use my ice maker in my Top-Freezer refrigerator?”